Christina’s Coffee Talk: Rochelle Veturis

Hello and welcome to Coffee Talk, where each week I will informally interview a PR professional over coffee (really we’re just bothRochelleVsipping coffee discussing this via e-mail but you get the idea). I hope to chat with PR professionals (beginners and seasoned) from all sectors. As we can all learn from each other, I hope that we can discuss something new and interesting each week and have fun too. I invite everyone to join the discussion. Just remember it’s only a chat—no need for formality but remember to be respectful.

And so I give you this week’s Coffee Talk with Rochelle Veturis, creator of Role Model Media and PR director of LPA Inc.

This lover of iced coffee gets her fix (two to three times a day) from Starbucks and feels a “coffee talk” is best when meeting new people, especially a journalist or a new friend from Twitter. Rochelle’s got a passion for old movies—anything with Cary Grant or Rita Hayworth—and shyly admits to thriving on podcasts from Quick and Dirty Tips Network. Let’s find out what other gems Rochelle has for us . . . .

  1. 1.       At only 27 years old, you’ve worked in TV, Radio, Print Journalism, Marketing, and PR . . . how did you dabble in all of it?
    In college, I took as many internships as I could get my hands on (radio, intern to a producer/movie reviewer, etc). When I graduated, I took another less formal internship that turned into my first writing and on-air gigs, which turned into a job at a paper. When offered a position at the TV show, I didn’t immediately jump; I loved my job at the paper however this was 2007, when newsprint was starting to go downhill. The TV show almost doubled my salary so I had to go. When the show was canceled, I found myself entering PR at an Advertising Agency. And eventually, ended up here at LPA where I am the Director of Media and Public Relations.
    Anyone is this field can tell you that you’re never just working at one position on one project; you’re always picking up freelance gigs and juggling multiple opportunities. It’s the nature of this field. So there’s never a dull moment and I really enjoy that.
    2.       How would you compare your experience in PR with your other positions? Did they help prepare you for where you are now?
    PR is one of those fields that is glamorized on television and in movies. The real tried and true art of PR is fascinating and yes, I am a better PR person because I had to work with so many before I entered this field.  When I first got started, I told myself I could do this. Act like the PR people I liked working with and don’t act like the ones that annoyed the heck out of me. Simple as that.
    3.       Do you think it’s beneficial for PR professionals to have experience as a journalist?
    Yes. I’d love for all PR people to work in some kind of media before entering Public Relations. They would treat everyone so differently; it would be a true paradigm shift.
    4.       What did you learn as a writer that would translate into a PR career?
    Do not force content. Ever. There may be a quote, photo, or font that you are tied to but if it doesn’t flow trust me, do not force it. The integrity of what you’re working on will suffer and in the end, it’s about the reader/audience experience. It’s not about you; it’s about them.
    5.       What is it like working in-house as the Media and Public Relations Director at LPA, Inc. What are your daily tasks?
    My position is new; I’m the only one who’s ever had it. With an in-house person, my firm was able to release their agency saving time and resources. Plus, they’re getting much better care and attention, and they love the results. I am able to use my skill set and expertise from past experiences; I still write, produce, prepare, promote, challenge, and engage. I get to serve various media on a daily basis and because of the nature of our business, poise and equip my teams for those golden opportunities. I’m very much about integrity and the practical use of resources and this is part of what makes sustainability so appealing. It’s about doing more with less, and using creative problem solving to overcome any obstacle.
    6.       Tell me about Role Model Media, PR w/ a conscience.
    This is the company I do my freelance work under. While at the agency, I met the most amazing web designer. Both he and I have continued to work together on side projects. My freelance work has now shifted to speaking engagements, social media workshops, private coaching and accessories (i.e. branded Twitter/YouTube backgrounds). Role Model Media was birthed out of the injustice I saw between agencies toward their clients. I’ve seen many a time when people flat out lied/misrepresented the truth and it made me realize how important Integrity, Ethics and a Spirit of Excellence really are to me hence, the reason I made them the tenets of RMM.
    7.       In PR, many people see only the “glitz” and “glam” but what is it about PR that makes you love your job?
    I like PR because you get to serve. And when you serve others, it is very rewarding. If more PR pros focused on serving their media contacts instead of exhorting them for coverage, I guarantee they’d experience much better results.
    8.       If you could break any stereotypes of PR professionals what would it be? How would you break them?
    PR pros are not just a bunch of glamazons that control the media with the snap of their fingers, and manage public opinion with questionable strategies. With many more journos moving into PR due to newsroom cuts, I predict you’ll see the quality of public relations increase. Clients listen more intently to former media. There’s a respect factor there and former journos can tell their clients yes, this is newsworthy or no, this isn’t. Plus, cuts at agencies mean that more PR pros are going rogue.  This means better prices for small businesses since they won’t be responsible for paying for “agency bloat,” and most likely, better care and attention.
    After an inspiring Coffee Talk Rochelle wanted to give a piece of advice inspired by a sales pro: “When the day is done, make one more call. Will yourself to do it. It’s that last call or e-mail that may yield a truly fabulous opportunity.”
    I urge you to join our coffee talk and add to the questions/comments. If you have any additional questions for Rochelle please post them below and we’ll see if she can spare a few more minutes for some answers.

    At only 27 years old, you’ve worked in TV, Radio, Print Journalism, Marketing, and PR . . . how did you dabble in all of it?
    In college, I took as many internships as I could get my hands on (radio, intern to a producer/movie reviewer, etc). When I graduated, I took another less formal internship that turned into my first writing and on-air gigs, which turned into a job at a paper. When offered a position at the TV show, I didn’t immediately jump; I loved my job at the paper however this was 2007, when newsprint was starting to go downhill. The TV show almost doubled my salary so I had to go. When the show was canceled, I found myself entering PR at an Advertising Agency. And eventually, ended up here at LPA where I am the Director of Media and Public Relations.

    Anyone is this field can tell you that you’re never just working at one position on one project; you’re always picking up freelance gigs and juggling multiple opportunities. It’s the nature of this field. So there’s never a dull moment and I really enjoy that.

  2. How would you compare your experience in PR with your other positions? Did they help prepare you for where you are now?
    PR is one of those fields that is glamorized on television and in movies. The real tried and true art of PR is fascinating and yes, I am a better PR person because I had to work with so many before I entered this field.  When I first got started, I told myself I could do this. Act like the PR people I liked working with and don’t act like the ones that annoyed the heck out of me. Simple as that.
  3. Do you think it’s beneficial for PR professionals to have experience as a journalist?
    Yes. I’d love for all PR people to work in some kind of media before entering Public Relations. They would treat everyone so differently; it would be a true paradigm shift.
  4. What did you learn as a writer that would translate into a PR career?
    Do not force content. Ever. There may be a quote, photo, or font that you are tied to but if it doesn’t flow trust me, do not force it. The integrity of what you’re working on will suffer and in the end, it’s about the reader/audience experience. It’s not about you; it’s about them.
  5. What is it like working in-house as the Media and Public Relations Director at LPA, Inc. What are your daily tasks?
    My position is new; I’m the only one who’s ever had it. With an in-house person, my firm was able to release their agency saving time and resources. Plus, they’re getting much better care and attention, and they love the results. I am able to use my skill set and expertise from past experiences; I still write, produce, prepare, promote, challenge, and engage. I get to serve various media on a daily basis and because of the nature of our business, poise and equip my teams for those golden opportunities. I’m very much about integrity and the practical use of resources and this is part of what makes sustainability so appealing. It’s about doing more with less, and using creative problem solving to overcome any obstacle.

  6. Tell me about Role Model Media, PR w/ a conscience.
    This is the company I do my freelance work under. While at the agency, I met the most amazing web designer. Both he and I have continued to work together on side projects. My freelance work has now shifted to speaking engagements, social media workshops, private coaching and accessories (i.e. branded Twitter/YouTube backgrounds). Role Model Media was birthed out of the injustice I saw between agencies toward their clients. I’ve seen many a time when people flat out lied/misrepresented the truth and it made me realize how important Integrity, Ethics and a Spirit of Excellence really are to me hence, the reason I made them the tenets of RMM.

  7. In PR, many people see only the “glitz” and “glam” but what is it about PR that makes you love your job?
    I like PR because you get to serve. And when you serve others, it is very rewarding. If more PR pros focused on serving their media contacts instead of exhorting them for coverage, I guarantee they’d experience much better results.
  8. If you could break any stereotypes of PR professionals what would it be? How would you break them?
    PR pros are not just a bunch of glamazons that control the media with the snap of their fingers, and manage public opinion with questionable strategies. With many more journos moving into PR due to newsroom cuts, I predict you’ll see the quality of public relations increase. Clients listen more intently to former media. There’s a respect factor there and former journos can tell their clients yes, this is newsworthy or no, this isn’t. Plus, cuts at agencies mean that more PR pros are going rogue.  This means better prices for small businesses since they won’t be responsible for paying for “agency bloat,” and most likely, better care and attention.

After an inspiring Coffee Talk Rochelle wanted to give a piece of advice inspired by a sales pro: “When the day is done, make one more call. Will yourself to do it. It’s that last call or e-mail that may yield a truly fabulous opportunity.”

I urge you to join our coffee talk and add to the questions/comments. If you have any additional questions for Rochelle please post them below and we’ll see if she can spare a few more minutes for some answers.

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View Comments to “Christina’s Coffee Talk: Rochelle Veturis”

  • @jaykeith @jaykeith:

    I'll put out the disclaimer that Rochelle is one of my favorite people on Twitter prior to my comment, but I'm a big, big believer in No. 3 – having some experience in journalism before getting into PR. Nothing could be more valuable for a PR person than to see how a newsroom really works, how a story is crafted and put together, and what the final product looks like compared to the back end work that went into it. It's something that more and more PR people should strive to get, even if it means taking an unpaid internship in college, or taking their first year to work as a reporter for a local newspaper. The experience will give you a much better (and broader) perspective, and make you a much, much better PR professional down the line. As a former journo turned PR pro, I can attest to the fact that I still rely on my journalistic skills and instincts on a daily basis.

  • Thanks for the comment. :) I don't have the experience of a journalist but I always asking friends that are, for advice. I think its important to share tips and create a friendly-professional relationship to benefit each other.

    Also, Rochelle says in the last question, ” With many more journos moving into PR due to newsroom cuts, I predict you’ll see the quality of public relations increase,” do you agree? I think its interesting to see so many journos moving into the PR world – and hope that they can share their knowledge to their colleagues to increase the quality of PR.

  • sandralm40 sandralm40:

    Great job Christina!! I can't wait to read your next interview.

    I really like question number 6. I have met many people in my 14 years here, and I truly believe that when client/pr person are in sync, you can't go wrong. Finding the right partners to get the job done is crucial. Integrity, truth and knowing the product you are working with is the key to success. Telling a client “sure we can do that” and then not delivering makes controllers cranky. I love it when our clients are happy, because when they feel they were serviced properly, they will send the check that much faster.

    I will find Rochelle on Twitter and follow her too.

  • @jaykeith @jaykeith:

    I think Rochelle is right, as journalists do move into PR more and more, they will take that knowledge with them and pass it along for the betterment of everyone. I also think that a lot of the online chats with journos and things like that help. But nothing beats first hand experience. Once you've had to be up against a deadline and get a story in, or worked to get the sources and put everything together for a cohesive piece. Once you have, being on the “other side of the desk” is a lot easier.

  • laurenfernandez laurenfernandez:

    I really liked this, but I'm not sure if I agree that PR will be better just because journos are moving into the field. I have overheard many journalists just assume they will be PR rockstars because they were journalists. That's not the case. We always say that internships are vital to students because it will give them experience to learn. Journalists don't have the PR experience – they have the media/writing experience. It's the same shoe on a different foot.

    There are journalists that make EXCELLENT PR professionals. They help us learn and adapt to the growing changes of media.

    Great person to interview, C! I really like Rochelle and her viewpoints.

  • Lauren's comment reminded me of a post over at the Bad Pitch Blog –

    http://badpitch.blogspot.com/2009/08/mike-hendr...

  • Lauren you always come at a topic with comments that have us take a step back and look at the situation differently.

    This is the “same shoe” on a different foot but perhaps what we should really be discussing is the importance of a well-rounded experience. And this experience can easily begin with internships in college shadowing journalist/producers/ PR professionals.

    When I graduated from college I had 3 internships and I remember many of my classmates only having one. I think that needs to change. If we start shadowing/interning at a younger age we would start to gain the experiences that we need or at least an understanding to better ourselves as PR professionals.

  • Cog,

    I never saw this… and my jaw just dropped….

  • laurenfernandez laurenfernandez:

    Thanks, Christina. When I read the Bad Pitch blog post that Cog shared, I was not really surprised – I've heard a lot of the same stuff.

    Most of my friends don't even look at resumes unless they have a year of interning, and if not, at least multiple internships or things related to PR. The thing is, there is only so much you can teach and observe. Getting out in the trenches, and learning, will only make you better. I'm still leaning.

    I encourage students to start interning sophomore year to figure out what type of PR they would like to do. And it changes. I've done healthcare, IT, entertainment – and now work for an association. It's all about realizing your strengths, and you can't figure that out unless you intern, like you suggested.

  • @jaykeith @jaykeith:

    It's a good point that Lauren brings up. I would amend my comment to say that if the journo's move to PR with an open mind knowing that they can't just “pick it up” and check their ego at the door, they can help in a big way. It's true that a lot of journo's jump into PR and think they have it locked because it's “easy.” We all know that's not the case.

    But a level headed journo knowing he or she is getting into a new field and realizing that there's lessons to be learned, has experience that certainly gives them a leg up on someone fresh out of college. But like I said, I'm also biased because this is the track that I took. Certainly not for everyone. I don't think there's one “tried and true formula” to create the ultimate PR pro. But I do think that if you have the chance to get some insight into journalism as a PR student or pro, you should take it.

  • Luis K Luis K:

    Great job Christina! Very insightful.

  • luisk luisk:

    Excellent job Christina! Very insightful! I will look forward to your next interview.

  • [...] this page was mentioned by Rochelle Veturis (@rochelleveturis), Rochelle Veturis (@rochelleveturis), PRCog (@prcog) and others. [...]

  • rochelleveturis rochelleveturis:

    Agreed. Wow, that article was intense but great fodder for discussion. What can I say? I'm an eternal optimist. I think these difficult times will prune, grow and season us all –journos + PR.

    **And when I say prune, I mean prune the meanies from both professions.

  • rochelleveturis rochelleveturis:

    Agreed. Wow, that article was intense but great fodder for discussion. What can I say? I'm an eternal optimist. I think these difficult times will prune, grow and season us all –journos + PR.

    **And when I say prune, I mean prune the meanies from both professions.

  • [...] Christina’s Coffee Talk: Rochelle Veturis [...]

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