Daily Archives: September 10, 2009

Stephanie Smirnov

Guest Post: PR Mama’s Words of Wisdom

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I’m frequently asked to advise young people trying to break into the PR agency world. Given the extremely collaborative, service-oriented nature of our business, a high degree of emotional and social intelligence is a true asset for any aspiring agency pro.
Wondering if you’ve got the chops to function in a fast-paced environment where clients call the shots, colleagues test your patience, and elusive media stonewall your pitching attempts? I’ve devised this quick quiz to help assess your agency potential. You can thank me later.
Question #1:  A colleague routinely sends rambling e-mails after 11 PM. S/he is:
Frazzled and in need of a vacation
An insomniac trying the clear out the in-box
A drunken tool
Question #2:  You are presenting as if your life depends on it in a new business meeting. The senior member of the client team has not looked up from his Blackberry once. He is:
Dealing with an urgent media request
Monitoring a brewing customer service issue
An arrogant tool
Question #3: A senior colleague is concerned about the performance of one of your direct reports, frequently peppering your secretary for details on the employee’s comings-and-goings. The colleague is:
Concerned with bothering you with such trivial questions
Fact-finding before coming to you formally
A trouble-making tool
Question #4: You spend four months, much money, and countless man-hours advancing to the final round of a new business pitch. The client calls off the agency search abruptly for budget reasons but promises to be back in touch in the new fiscal year. After several months without word from the client, you read in a trade publication that the business has been awarded to an agency not in the original search. The potential client was:
Directed to appoint the new agency by the recently hired CMO
Forced to make a quick decision without reactivating the RFP process because of urgent communications needs
An inconsiderate tool
Question #5: A member of your client’s advertising team recommends setting up a Twitter account for the brand you both work on to push out marketing messages only, not to interact with Twitter users in a meaningful way. The advertising colleague is:
Attempting to help the client get their feet wet on Twitter without a major time commitment
Cautious about engaging consumers on Twitter before a more formal social media strategy has been approved
A clueless tool
Question #6:  A client calls unexpectedly at 7 PM asking for major rework on a presentation you thought was formally approved in preparation for a meeting with the VP of Marketing the next morning. S/he is:
Responding to last-minute input from the VP of Marketing’s second-in-command
Incorporating trend information s/he thinks will convince the VP to invest incremental dollars in the campaign
A micro-managing tool
Question #7: A subordinate shows up to meetings with you on a regular basis without bringing a pad and pen for note-taking. S/he is:
A prodigy with an unusual ability to retain freakish amounts of information in his/her head
Trying to save trees
A lazy tool
Question #8: The same client who never commits additional funds for big ideas dings your team for not bringing enough “out of the box” thinking to the table. S/he is:
A big thinker who believes the constructive criticism will inspire a fresh burst of creativity from the agency
Challenging the agency to “do more with less”
An unrealistic tool
If you answered “C” to all the questions, you clearly have the kind of emotional intelligence, collaborative spirit, and service orientation that makes a great PR agency professional. As a matter of fact, I might even want to hire you. Good luck on your career path, and don’t let the tools get you down.[Editor’s

[Editor’s Note: After my recent visit over to the PR MAMA blog we’re honored to be graced by the presence of the lovely & talented Stephanie Smirnov.]

I’m frequently asked to advise young people trying to break into the PR agency world. Given the extremely collaborative, service-oriented nature of our business, a high degree of emotional and social intelligence is a true asset for any aspiring agency pro.

Wondering if you’ve got the chops to function in a fast-paced environment where clients call the shots, colleagues test your patience, and elusive media stonewall your pitching attempts? I’ve devised this quick quiz to help assess your agency potential. You can thank me later.

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TJ Dietderich, Uncategorized

Your Copy Sucks: Thanks for nothing, Dexter ads

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I love TV. I love it so much that I harshly judge people based on their viewing habits. I’ve ended relationships because of disagreements over which Iron Chef series is better (original, duh). So I take TV very seriously.

I also watch a lot of TV online or via Netflix because, you know, geek. I finished Dexter season two months ago and was really looking forward to starting season three, which just came out on DVD. This is all background information for my griping.

My point is, I walk outside my office one afternoon and I see this noise:

2009-09-01 21.38.40

Y’all in NYC have probably seen these promos for Dexter season four all over. It’s in the subway and on buses and, I dunno, stuck to the backs of the doors in women’s rooms.

And it pisses me off because it’s like a giant spoiler that’s following me everywhere!

“Teej,” say the unfortunate people who must listen to me whine about this, “it’s not that big of a spoiler. I mean, it’s just Dexter holding a kid. Could mean anything.”

To those unfortunates I say: LOOK AT THE COPY.

2009-09-01 21.38.40

Here’s my dramatic reenactment of how this ad campaign came about. Imagine a room full of modern day Mad Men wannabes: Diet Coke instead of scotch, mint gum instead of cigarettes, you get the picture. And GO:

“We can just have the picture of Dexter and the baby. Good image.”

“Do you think people will take it the wrong way? We don’t want people thinking he’s going to kill the baby.”

“Yeah, we definitely don’t want people to think he’s going to kill the baby.”

“Can’t have baby-killing.”

“Nope. No baby-killing. Can’t have that.”

“We need some copy that explains that he’s not going to hurt the baby.”

“Oh, how about ‘This is Dexter’s baby that he had in season three that TJ Dietderich hasn’t seen yet because it just came out on DVD’? Good?”

“Yeah, but ‘World’s Most Killer Dad’ is snappier.”

“Cut! Print! We’re done here.”

End scene.

It’s not like this baby was a secret; I’m told there was a special behind-the-scenes episode about this plot line. But I had gone to great lengths to avoid those things. Copy, on the surface, seems to have very little to do with my spoilery anger. But allow me to make an incredibly far reach.

I believe that all copy, even ad copy, should consider its audience. Not its intended audience, not its target demo, but every single person who’s going to be looking at it. Obviously the ad dudes considered the people who might be offended by the image of the baby with a serial killer (oh, spoiler alert, if you haven’t seen season one: Dexter is a serial killer). Why not also consider the people who would be offended by spoilers? Why not just let that image and the show logo speak for itself? Why the annoying little pun that destroys all the mystery?

Who is this ad for? All the people who are caught up on the show and already know about the baby? All the people who are only vaguely familiar with the premise of the show and love babies? What about me in the middle ground, yo? Where’s my Dexter ad?

Signed,
baby-hatin’ Teej.

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Keith Trivitt, Uncategorized

Mobile Technology: The Next PR/MarComm Frontier?

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In the grand scheme of things, our constant, seemingly never-ending discussions and Twittering and blogging about the evolution of PR/marketing/advertising and how cool social media is will eventually die down, and we will get back to our normal—albeit now drastically altered (hopefully for the better)—professional and personal lives.

So rather than talk about what is currently going on in the social media landscape (look, a new Twitter app came out . . . and another!), I’d like to actually think about what we *might* be talking about a year, two years, or five years from now. Specifically, mobile technology and just how big of an impact it’s going to have on our lives, particularly in the PR world.

Look around you; the damn things are everywhere. You can even take a cell phone into a delivery room now and tweet while giving birth! Crazy, I know. But that’s just it: The effect mobile technology is going to have on communicators in terms of how we get messages across to key influencers, and how we engage the public, will be enormous. Far bigger than what is currently going on in the social media landscape. We’re talking about a technology that is now in the hands of more than 82 percent (250 million) of Americans and approximately 50 percent of the world!

But it gets even better: A recent MediaWeek study showed that 1 in every 7 minutes of media consumption is now done through mobile technology. Think about that for a minute: That great op-ed you wrote for your client that’s read on an iPhone now by the most tech-savvy around us? Give it five years. Everyone in your community is going to be instantly reading it on their smartphones, tweeting it back out to their followers (if Twitter still exits in five years . . . .), and sending it all over their social media network(s) to audiences you could have never even dreamed of.

Or even cooler, the fact that very soon (as in, it’s in its infancy now in the U.S.), marketers will have the ability to embed special 2-D barcodes into posters, shirts, billboards, practically anything, and someone with a mobile phone can take a picture of it and get all kinds of cool promos, buy movie tickets, or even get train times sent directly to their phone. Don’t believe me? Check out this piece from The Economist for a view into the not-too-distant future.

So what does that mean for you, the PR guy, the marketer, or ad man who is desperately trying to keep up with the current changes? Well, I hate to tell you, but it’s only going to build from here. And that’s actually a good thing. Because while the last five years in our business has seen a rapid growth and movement toward expanding from traditional services and offerings, opportunities are going to continue to arise that will keep us busy—and hopefully—excited for many years to come.

I envision a future in the PR world where certainly ideas like the social media news release, Wikis, and other mobile-friendly formats will become even more prevalent, as brands quickly realize that there are far more efficient and cheaper ways to reach their targeted consumers than the traditional giant, static billboard on the side of the road.

Where do you think the PR, marketing, and advertising industries are moving? Are the technologies and ideas I noted above going to be part of this movement, or are these just flash-in-the-pan ideas? Let me know!

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