Comments on: PR Win! Save by CoffeeCup http://prbreakfastclub.com/2009/10/09/pr-win-save-by-coffeecup/ .....a chance to start the day off right. Fri, 12 Mar 2010 23:21:29 +0000 http://wordpress.org/?v=2.9.2 hourly 1 By: PR Cog http://prbreakfastclub.com/2009/10/09/pr-win-save-by-coffeecup/comment-page-1/#comment-1499 PR Cog Fri, 09 Oct 2009 19:48:24 +0000 http://prbreakfastclub.com/?p=966#comment-1499 Hey Bruce -<br><br>Great to meet a fellow CC user. They really are a great company and unfortunate that so many didn't get the point of what they were trying to do. At the fix was fast, appropriate, and (hopefully) effective. Hey Bruce -

Great to meet a fellow CC user. They really are a great company and unfortunate that so many didn't get the point of what they were trying to do. At the fix was fast, appropriate, and (hopefully) effective.

]]> By: PR Cog http://prbreakfastclub.com/2009/10/09/pr-win-save-by-coffeecup/comment-page-1/#comment-1496 PR Cog Fri, 09 Oct 2009 19:45:50 +0000 http://prbreakfastclub.com/?p=966#comment-1496 Thanks SJ&M -- We (not PRBC, all of us) like to attack the #fails so often that it's nice to see (and learn) from the flipside. Thanks SJ&M — We (not PRBC, all of us) like to attack the #fails so often that it's nice to see (and learn) from the flipside.

]]> By: Fernwood Hotel - Bruce Flinn http://prbreakfastclub.com/2009/10/09/pr-win-save-by-coffeecup/comment-page-1/#comment-1498 Fernwood Hotel - Bruce Flinn Fri, 09 Oct 2009 19:39:19 +0000 http://prbreakfastclub.com/?p=966#comment-1498 Well done. This is an example of how Social Media works. People speak - company listens - company takes action. I've been a user of the CoffeeCup HTML Editor since it came out in 1996. It is the only software I use to hand code my websites. The company has provided timely updates and are always looking for ways to improve my (their customers) coding lives through new and innovative software programs.<br><br><em>(disclaimer: I do not work for, am not compensated by and have not received any gifts from the CoffeeCup company. All CoffeeCup software I use has been purchased through normal purchasing channels.)</em> Well done. This is an example of how Social Media works. People speak – company listens – company takes action. I've been a user of the CoffeeCup HTML Editor since it came out in 1996. It is the only software I use to hand code my websites. The company has provided timely updates and are always looking for ways to improve my (their customers) coding lives through new and innovative software programs.

(disclaimer: I do not work for, am not compensated by and have not received any gifts from the CoffeeCup company. All CoffeeCup software I use has been purchased through normal purchasing channels.)

]]> By: Alex Aizenberg http://prbreakfastclub.com/2009/10/09/pr-win-save-by-coffeecup/comment-page-1/#comment-1497 Alex Aizenberg Fri, 09 Oct 2009 19:14:51 +0000 http://prbreakfastclub.com/?p=966#comment-1497 Great summary sir, very great analysis and case study. Definitely a lot other orgs can learn from their response and approach. Very cool, thanks for compiling!<br><br>Also totally agree that strong women are indeed the best =) As the old saying goes, the man is the head but the woman is the neck... (i hope my wife is reading this haha) Great summary sir, very great analysis and case study. Definitely a lot other orgs can learn from their response and approach. Very cool, thanks for compiling!

Also totally agree that strong women are indeed the best =) As the old saying goes, the man is the head but the woman is the neck… (i hope my wife is reading this haha)

]]> By: sherri, jason & matt http://prbreakfastclub.com/2009/10/09/pr-win-save-by-coffeecup/comment-page-1/#comment-1495 sherri, jason & matt Fri, 09 Oct 2009 19:06:56 +0000 http://prbreakfastclub.com/?p=966#comment-1495 It's so true that every crisis is an opportunity - I think CoffeeCup did a fantastic job of turning a negative into a positive. Their response was timely, direct and extremely appropriate - kudos to them! Thanks for writing about this great example of crisis management. We can all learn from the way CoffeeCup handled what could have been a PR nightmare. It's so true that every crisis is an opportunity – I think CoffeeCup did a fantastic job of turning a negative into a positive. Their response was timely, direct and extremely appropriate – kudos to them! Thanks for writing about this great example of crisis management. We can all learn from the way CoffeeCup handled what could have been a PR nightmare.

]]> By: J. Cornelius http://prbreakfastclub.com/2009/10/09/pr-win-save-by-coffeecup/comment-page-1/#comment-1494 J. Cornelius Fri, 09 Oct 2009 16:31:40 +0000 http://prbreakfastclub.com/?p=966#comment-1494 Thanks for the write up. I hope more people use this as an opportunity to help the cause. Just in case your readers are interested, here is the page where they can order/donate. <a href="https://www.coffeecup.com/store/specials/pink/" rel="nofollow">https://www.coffeecup.com/store/specials/pink/</a> Thanks for the write up. I hope more people use this as an opportunity to help the cause. Just in case your readers are interested, here is the page where they can order/donate. https://www.coffeecup.com/store/specials/pink/

]]> By: prcog http://prbreakfastclub.com/2009/10/09/pr-win-save-by-coffeecup/comment-page-1/#comment-580 prcog Fri, 09 Oct 2009 15:48:24 +0000 http://prbreakfastclub.com/?p=966#comment-580 Hey Bruce -<br><br>Great to meet a fellow CC user. They really are a great company and unfortunate that so many didn't get the point of what they were trying to do. At the fix was fast, appropriate, and (hopefully) effective. Hey Bruce -

Great to meet a fellow CC user. They really are a great company and unfortunate that so many didn't get the point of what they were trying to do. At the fix was fast, appropriate, and (hopefully) effective.

]]> By: prcog http://prbreakfastclub.com/2009/10/09/pr-win-save-by-coffeecup/comment-page-1/#comment-579 prcog Fri, 09 Oct 2009 15:45:50 +0000 http://prbreakfastclub.com/?p=966#comment-579 Thanks SJ&M -- We (not PRBC, all of us) like to attack the #fails so often that it's nice to see (and learn) from the flipside. Thanks SJ&M — We (not PRBC, all of us) like to attack the #fails so often that it's nice to see (and learn) from the flipside.

]]> By: Fernwood Hotel - Bruce Flinn http://prbreakfastclub.com/2009/10/09/pr-win-save-by-coffeecup/comment-page-1/#comment-578 Fernwood Hotel - Bruce Flinn Fri, 09 Oct 2009 15:39:19 +0000 http://prbreakfastclub.com/?p=966#comment-578 Well done. This is an example of how Social Media works. People speak - company listens - company takes action. I've been a user of the CoffeeCup HTML Editor since it came out in 1996. It is the only software I use to hand code my websites. The company has provided timely updates and are always looking for ways to improve my (their customers) coding lives through new and innovative software programs.<br><br><em>(disclaimer: I do not work for, am not compensated by and have not received any gifts from the CoffeeCup company. All CoffeeCup software I use has been purchased through normal purchasing channels.)</em> Well done. This is an example of how Social Media works. People speak – company listens – company takes action. I've been a user of the CoffeeCup HTML Editor since it came out in 1996. It is the only software I use to hand code my websites. The company has provided timely updates and are always looking for ways to improve my (their customers) coding lives through new and innovative software programs.

(disclaimer: I do not work for, am not compensated by and have not received any gifts from the CoffeeCup company. All CoffeeCup software I use has been purchased through normal purchasing channels.)

]]> By: Alex Aizenberg http://prbreakfastclub.com/2009/10/09/pr-win-save-by-coffeecup/comment-page-1/#comment-576 Alex Aizenberg Fri, 09 Oct 2009 15:14:51 +0000 http://prbreakfastclub.com/?p=966#comment-576 Great summary sir, very great analysis and case study. Definitely a lot other orgs can learn from their response and approach. Very cool, thanks for compiling!<br><br>Also totally agree that strong women are indeed the best =) As the old saying goes, the man is the head but the woman is the neck... (i hope my wife is reading this haha) Great summary sir, very great analysis and case study. Definitely a lot other orgs can learn from their response and approach. Very cool, thanks for compiling!

Also totally agree that strong women are indeed the best =) As the old saying goes, the man is the head but the woman is the neck… (i hope my wife is reading this haha)

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