Agency Outreach Gone Wrong: And How to Avoid It

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effective agency outreachWork as part of a PR or ad agency team doing outreach to bloggers or influencers on behalf of your client? If so, there are some easy steps to follow to make sure your outreach yields good results.

And before I begin, I’ll say that this post was prompted because I got a very nice email today from someone reaching out on behalf of their client, a very big one, asking about opportunities to connect when we write on topics specific to their client. I’m being intentionally vague here because I believe this person isn’t incompetent, they just don’t know any better. And that? That’s the PR agency’s fault. Continue reading

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Knowing Your Audience: How PR Agencies Need to be Careful Choosing Customers

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Shreveport Farmers

Recently, in the town of Skegness in England, there was uproar when Italian ‘premium’ beer brand Peroni was accused of snobbery for not allowing its product to be sold in a hotel in the town. The hotel’s manager claimed consultants working on behalf of the brand stated the town didn’t ‘fit the brand’, and implied there was a snobbery issue at heart.

This isn’t the first time that a brand has been accused of trying to dictate who its audience should be. An executive for Cristal champagne hinted that he did not approve of this endorsement of its premium product after it was embraced by Jay-Z and a number of other rappers. This resulted in the champagne being boycotted by the rapper, and no doubt many of his fans. Continue reading

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