PRBreakfastClub

My near 10 years in the public relations industry has taught me a lot. Despite these constant new lessons, there is one exercise that needs a refresher every now and then – overcoming skepticism. People in corporate hierarchies are used to dealing in dollars and cents, not equated ad value or having a clip book thud.

The looks of disbelief and folks asking what we do all day is irksome. So it baffles me when I read posts and hear people talking/positioning social media in a way that will only open it up to skepticism.  Things like “engagement,” “understanding the community,” “we need to be in the space” and “if we’re not there we lose ground with the competition,” are common statements. While I agree with many of them, without substance they breed skepticism. Read the rest of this entry »

Recently the Web Analytics Association announced it published social media measurement definitions on which it wanted the public to comment. I bet y’all realized I’d be excited about this since I’ve been so adamant about crowdsourcing (and not!) in the past.

I am eager to see how this works out and whether many in the social media community contribute thoughts to this. We all claim to be experts and have opinions on just about everything we possibly can, and this is an amazing opportunity to come up with definitions that are not forced upon us but that we create ourselves. Read the rest of this entry »

Lately there has been much more of a focus on public relations measurement, which I think is a great step for the industry. My concern with suddenly embracing measurement is that it’s a bit like Othello – takes a minute to learn the basics, but a lifetime to master.

Measurement is tough, and measuring PR requires a great deal of thought. There are many, many factors to consider when deciding what metrics to use and what exactly it is that you want to measure. Sometimes when folks rush into measurement, they only focus on metrics or media sources that they think are going to yield the best results. Why? Because it’s easy to get budget for a measurement project that is going to give you a pat on the back. Read the rest of this entry »

Over the last five months the PRBC founding members and contributing bloggers have had the absolute joy of bringing you nearly 250 posts on the things that impact all our lives — PR, Social Media and everything else that touches on the various communications arts we all get to call our day (and sometimes night) jobs.

After some thought, we’ve come to the realization that you, our devoted readers need more — more variety of specialty, experience, geographic diversity, and everything else that makes each of us, as a person and professional, unique. Read the rest of this entry »