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The fallout last week from the News of the World phone hacking scandal, and the subsequent bombshell decision by News International to close its 168-year-old tabloid, has raised a whole slew of accusations, questions and soul-searching within the media industry as to what it all means.
And, of course, it’s also led to the media reducing this to yet another “PR disaster,” as though every business crisis, or every crisis in general, falls squarely on PR’s shoulders. If only we had that much influence on company’s bottom lines. Continue reading