So you’re actively engaged in this whole social media thing, and you’ve even figured out how you’re going to keep track of it. You’ve chosen a few tools that came highly recommended, you plugged in all the right information and now those tools are collecting data for you. All the time.
With seemingly unlimited amounts of data coming at you in real-time, how do you make sense of it all? I’ve often been advised to look at it from the CMO’s perspective. What are the big bullet points that they would need to know? What are the insights?
Forgetting for a minute that very few of us actually have any first-hand experience knowing what a CMO wants, I wanted to walk you through my process for gleaning insights. After working in the media analysis business for two years now, I’ve found that often learning what to do with all that data can be just as tricky as finding the right data in the first place. Continue reading