Category Archives: Nathan “PRCog” Burgess

Bizarro Social Media Land

Man holding elephant (Digital Composite)Imagine for a moment Bizarro Social Media land.  If the folks who dreamt up Twitter, Facebook, LinkedIn, etc. had taken that alluring left turn instead of going straight on with their vision and concocted (or Cogcocted) something entirely different than the fertile playgrounds, erm – rather platforms, we’ve got today.

Under these horribly delicious and highly inconceivable conditions we might have ended up with sites like…

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Defending the PR Profession: A Call to Action From the Collective Industry

Businessmen talking and gesturingThe primary purpose of public relations is to uphold and enhance the reputation, exposure and brand affinity of companies and organizations. However, as a whole, our industry does a poor job of building its own credibility, positive exposure and brand affinity among its main constituents—businesses and entrepreneurs.

It’s time we change that, and insist our industry’s representatives and trade associations defend our long-standing reputations and work to rebuild trust among many industries for the value of our work.

Recent indictments against the value of public relations, from Michael Arrington’s numerous rants against PR and some non-creative publicists, to Brant Cooper’s baseless attack against the industry in a recent Business Insider column, have shown that despite our tremendous abilities to build brands and create positive exposure for our clients and employers, the PR industry is failing—quite badly—to uphold its own reputation. The profession has seen its reputation diminished with minimal, if any, effort as a collective group to improve others’ views of our work.

The public relations industry needs to follow the advice it gives to clients every day—do everything you can to proactively build your brand and corporate reputation, and protect your brand when it is being attacked.

We must keep in mind—and simultaneously educate those outside the profession—that public relations is more important to a free society than we get credit for. For without public relations, many small companies and start-ups would toil endlessly to receive the same public exposure and advocacy as larger competitors do, at the most dollar-effective rate versus advertising and marketing.

We are laying out a call to action for the organizations and associations within the industry that have the ability, resources and most importantly, the power, to proactively defend the profession’s reputation and educate all business sectors about the many benefits effective and responsible public relations can offer.

Our industry can no longer sit idly by while these baseless attacks carry on, aiming to degrade the solid work that the PR and communications industry produces year-in and year-out. Our counsel and strategic work has deep and long-term value (as do our media relations and publicity tactics) beyond the figure at the bottom of a bill. It is time we take a stand, communicate to our key audiences, clearly define to all parties our true value and stand up for ourselves, our colleagues and our profession. Enough is enough.

The onus to right this ship—to proactively take a stand against these baseless attacks and rants and present factual data, case studies, analytics and anecdotes of success for businesses that have used PR—falls squarely on all of us as individuals and as a collective group. This collective movement will pressure industry associations to finally, after many years of posturing with little to nothing to show for it, stand up, take a stance, defend our industry, proactively highlight the many positives this industry produces and defend all of our reputations.

The time to fight to keep our professional reputations intact and in good standing is now. This is not a task for one person, one well-placed blog post or a single campaign. It will only be effective as a proactive collective effort, delivered from the industry, over time, as a whole, representing the true voice, passion and expertise of all.

We start now. We are proposing a new manifesto detailing how our industry should be represented to the public. Upon completion, it will be delivered to the industry’s main lobbying and education association, PRSA, on behalf of the industry. It’s incumbent upon all of us to be involved in this process.

To ensure your voice is heard in this manifesto, which we plan to present to industry representatives within the next month, send us a quick e-mail at pr@cogcomm.com. We’ll get you connected with a Google doc we are developing. If you contribute, your name will be included as a signatory of the manifesto, and you will be helping to shape the future and positive reputation of a profession we all love (and love to hate sometimes).

Furthermore, we propose developing a very simple industry-wide voluntary seal of approval (early working title: Public Relations Ethical Standards of Practice, or PRESP) to be devised and overseen by a neutral group of industry professionals, and which will include no more than 10 rules of engagement and ethical practices by PR professionals. This seal of approval will be free for any agency to use and advertise throughout their websites, client proposals and marketing materials as a declaration of that agency’s ethical work, so long as they agree to abide by the conditions established by their peers—you.

Our professional world is fighting for its own survival within certain, and an ever-increasing number of, business sectors. Our work has stood on its own for decades. It time we take a stand to defend ourselves, and it’s time our industry’s representatives back us on this effort.

Keith TrivittPR Cog

Note: The views expressed in this post are solely those of Keith Trivitt and PRCog, and do not represent the views of Trivitt’s or PRCog’s respective employers, nor of any individual PRBreakfastClub writer.

Preview: Defending the PR Profession: A Call to Action From the Collective Industry

This complete post can be found hereBusinessmen talking and gesturing

The primary purpose of public relations is to uphold and enhance the reputation, exposure and brand affinity of companies and organizations. However, as a whole, our industry does a poor job of building its own credibility, positive exposure and brand affinity among its main constituents—businesses and entrepreneurs.

It’s time we change that, and insist our industry’s representatives and trade associations defend our long-standing reputations and work to rebuild trust among many industries for the value of our work.

Recent indictments against the value of public relations, from Michael Arrington’s numerous rants against PR and some non-creative publicists, to Brant Cooper’s baseless attack against the industry in a recent Business Insider column, have shown that despite our tremendous abilities to build brands and create positive exposure for our clients and employers, the PR industry is failing—quite badly—to uphold its own reputation. The profession has seen its reputation diminished with minimal, if any, effort as a collective group to improve others’ views of our work.

The public relations industry needs to follow the advice it gives to clients every day—do everything you can to proactively build your brand and corporate reputation, and protect your brand when it is being attacked.

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It’s just semantics – that is the point, isn’t it?

Reference books on table, elevated viewI’ve got a few expressions (or words) that really get on my nerves (piles of other things get on my nerves, but only a few expressions).  The biggest is, as you can probably guess, “literally” when applied to something that didn’t literally, or more usually – literally couldn’t happen.  You “literally exploded with rage”?  Really?  Unless we’re going the hyperbole route, which I doubt most people do intentionally, I’m simply going to have problems believing you.  If you’re a professional communicator – then I’m really going to have to rethink things.

My number two cringe-inducer is “Well that’s just semantics.”  The phrase implies that the difference between the opinions being expressed is merely cosmetic – just a matter of words. But here’s the thing, Continue reading

Houston, Embedded Tweets Go or No Go: No Go

Thinkstock Single Image Set

This is a slightly polished version of a similar post that appeared yesterday on PR Cog’s personal blogs.

As some of you have likely heard Twitter recently opened up a system to embedded tweets on web sites, blogs, etc. Initially I thought this could be done well, but had my suspicions, particularly with deleted tweets actually being (more or less) deleted. Unfortunately the worst did happen and as it turns out I’m highly disappointed in the embedded tweets system (though I still love Twitter).

I quote tweets not infrequently and doing screenshots has definitely been a pain in the ass (until I found Screenhunter that is — see post here on that cute lil program).

Here’s my ideal list of what I’d want from an embeddable tweet system: Continue reading

Getting Things Done

High angle view of a businessman holding a paper and thinkingGiven how much time I stole from any of you that tinkered with the tools presented in last week’s Fun Tools, here’s 5 free (or pretty close) desktop applications that should help you reclaim some of that time.  A number of these only became truly useful to me after turning the corner a few years back and joining the ranks of flackery.  Sorry mac users, these are PC only (because really, we’re writers and can do our jobs with a-buck-fifty worth of supplies from the office supply shop, a napkin from the local bar and borrowed pen, or as West Wing fans know nothing at all because “Paper’s for wimps” and we don’t need the Mac-spense for ‘pretty’). 🙂 Continue reading