‘Tis the season for predictions. I always enjoy this time of the year, reading and listening to what industry professionals and talking heads project will be the hot topics for the next year and what everyone should be looking at and concentrating on for success. I have read a lot of articles that speculate what themes and strategies are front and center for 2012 and where we can expect the market to turn. Most of what I have read seems spot on, like Affect’s 2012 predictions that:
- E-mail pitches will decline in favor of social media pitches
- More businesses will use Google + to extend their reach
- Measurement is a must
- Small is the new big – (brands will put a premium on niche media that speaks directly to their target audiences)
or Michael Schechter’s view that we should be looking to build tighter networks in 2012. I have also been reading a lot about brands becoming the media and how companies should be actively creating and cultivating content marketing to boost SEO, enhance customer relationship management, and promote lead generation. What is clear is that tomorrow’s social media and PR pro must be even more adept at multiple disciplines, especially writing and creative development.
One thing that’s obvious is that we have entered an era where managers, Directors, VP’s and the C-suite will not only expect us to be content creators/curators, lead generation machines, influencers, customer service experts and visionaries but they will also expect us to develop an analytics and measurement system that demonstrates whether our efforts are effective.
Gone are the days where PR and social media pros are handed the reins with no expectations that our efforts will bear any fruit. Say goodbye to blank checks. We have sailed past the days of experimentation and testing and arrived at the land of measured results which means those who aren’t prepared in 2012 to demonstrate outcomes through analytics that point to success or desired strategy changes could find themselves looking for work or downgraded to a grunt position that isn’t held accountable.
The mantra for 2012 is accountability.
Be prepared to prove that your strategies and tactics are successful or show measurement data that points to needed tweaks and adjustments to improve results. If you haven’t instituted an analytics program, there is no need to panic. There are many resources available to get started and a lot of people out there offering advice to help you along the way. The key is to start now, and measure what matters. Time to get off the sidelines and into the game.
- 6 May 2013 : Knowing Your Audience: How PR Agencies Need to be Careful Choosing Customers
- 30 April 2013 : Get Geoff Livingston’s Welcome to the Fifth Estate Free
- 19 April 2013 : Auto-tweets, Kawasaki and Takedowns: The Ugly Side of Social
- 15 April 2013 : 2013: The Year that Social Media Will Run out of Kool-Aid
- 8 April 2013 : Top 5 Tips for Adapting a Relationship Marketing Model