Tag Archives: social media metrics

2013: The Year that Social Media Will Run out of Kool-Aid

Anyone who operates within the social media space knows all too well “the bandwagon effect” that new platforms and pundits’ prognostications can have on the entire ecosystem.  A new tool is released, a different approach to a standard procedure is introduced, predictions abound of what direction the industry is headed in, and advice on howRead the rest of this entry

Searchmetrics: A Tale of Two Visibilities

Last month I wrote about a demo of Searchmetrics Essentials, and this weekend I had the chance to get a first-hand look at the dashboard. Essentials looks at the connection between social and search data, particularly SEO. Take the chart below, for example. This shows Social Visibility for individual blog posts from PRBreakfastClub.com. Social VisibilityRead the rest of this entry

There’s an Easier Way to Create Standards: Conform

The latest focal point of measurement fanatics has been standardization. Most recently public relations professionals convened in Lisbon for AMEC (The International Association for the Measurement and Evaluation of Communication) to set standards for measuring PR and social media. While I applaud their efforts, and they were able to make some important steps toward standardization,Read the rest of this entry

Measuring Your Consumers’ Worth

The Economist Intelligence Unit recently released a report about how the value of customers is being measured. There are some important implications for businesses, and you can download the full report if you want to dig a bit deeper. One of my favorite quotes from the report was the following: …measures of customer value thatRead the rest of this entry

Klout Adds Context to Automated Influence?

Klout recently announced its latest feature: +K. Similar to Google’s +1, Klout asks that you give users a +K for each topic for which they have influenced you. In theory, Klout scores will now include context and topical relevance. For example, if you look at my profile topics, you could give me a +K ifRead the rest of this entry

Can mPACT Measure Your Online Impact?

mBLAST recently launched a free version of its tool mPACT which claims to find influencers based on topics or keywords. mPACT looks through, “a database of over 25 million articles, 8 million blog posts, and 753 million social media entries.” So there’s no doubt that there is plenty of data to be had. But doesRead the rest of this entry