A couple of high-profile incidents last week once again raised questions as to whether PR is, in effect, “controlling” the national media. Personally, I don’t buy that notion, but the facts do bear some soul-searching.
The week began with a new website, Churnalism.com, aimed at exposing how the British media falls prey to PR’s supposedly sinister efforts to promote client agendas at the expense of fact-based reporting. Essentially, you paste a press release into the site’s search engine and it provides a percentage of that release that appeared, verbatim, in the UK national media. PRWeek (UK) has full coverage and commentary.
Also last Monday, a scathing article in POLITICO reported that Kurt Bardella, deputy communications director for Rep. Darrell Issa (R-Calif.), was leaking private e-mails from certain journalists to a New York Times reporter who is writing a book on Capitol Hill journalism. The hub-bub around that story quickly escalated, and Bardella was summarily fired (rightly so, IMO). Continue reading →
As the NFL barrels toward a potential March 4 lockout (potentially leaving a comically ridiculous $9 billion in annual revenue on the table), there have been a myriad of ideas, excuses and fanciful dreams from all sides as to how the league, the owners and the players can collectively get richer.
One idea that I haven’t seen — until now — is intriguing, but controversial: selling ad space on player’s jerseys. And as the New York Post reported recently, more than $230 million in annual advertising revenue is up for grabs if the NFL is willing to go the way of European soccer teams, NASCAR and other leagues that have opened up the most valuable advertising real estate in sports.
The CMO Survey looked at the rate of integration of social media within companies’ marketing mix, as well as how well social media is actually being integrated. Some of the results were quite surprising. Let’s take a look at the key takeaways:
Over the next 12 months, social media spending will nearly double to 9.8% of surveyed CMO’s marketing budgets, up from a current level of 5.6%.
In the next five years, that percentage will increase to 18.1%.
Service companies on the B2B and B2C will experience the biggest increases, as they look to promote product-focused digital and social media initiatives.
via eMarketer
That’s the good news. The bad news, however, is that the confidence level among CMOs that they and their companies are successfully integrating social media into more traditional work and marketing strategies lags behind the increase in spending.
According to eMarketer, a full 25% of survey respondents said social is not effectively integrated at all within their companies. So, on the plus side, budget allocations toward social media are up — significantly — with the expectation that it will continue to rise in years to come. But, we still have a ways to go before we can say that yes, social media is as fully integrated and understood within marketing services as more traditional service offerings.
The timeliness of this report couldn’t have been better, as recent trends, revenue reports and a general feeling of buoyancy within the PR and ad industries point toward big agencies going into a buying and M&A frenzy to boost their agencies’ digital chops, as I wrote about last week.
As PRWeek pointed out in a recent editorial, “right now the conversation in PR is all about social media and digital, and no agency can seemingly have a glut of these skills and services on hand.”
The question is, will our industry’s bravado in the digital sector match clients’ expectations for top-level digital and social media services that just two years ago, we couldn’t match, and even now, ad agencies are chomping at the bit to reclaim?
Confidence is on the rise right now in PR; but do our marketing industry counterparts feel the same bluster?
“I work to promote the president and the message that he’s trying — the messages he’s trying to convey to the American people. But I also work with the press to try to help you do your jobs, to help you cover the White House, cover the administration and report on what we’re doing here.”
— White House Press Secretary Jay Carney, explaining his dual role of serving the President and the press, Feb. 16, 2011.
A ha! Finally we have a high-profile public relations executive saying what we all know to be true but far too often neglect to properly explain: in public relations, like many other professions, we’re playing a constant back-and-forth internal battle between our clients’ best interests and serving the public good. Continue reading →
As the global economy continues to waver, things are looking positively rosy for advertising and public relations firms. With Veronis Suhler Stevenson predicting a 55-percent increase in U.S. spending on public relations services by 2013 (up to $8 billion annually), news has been rushing in from all sides of the major ad holding companies of expanding revenues and new digital opportunities.
The uptick in optimism started last week when Publicis reported a 19.8-percent increase in full-year revenue. Omnicom added to the fun after reporting 2010 revenues that were up 6.4 percent, which prompted this headline from the normally stoic Financial Times: “Omnicom heralds advertising acceleration.” Not a bad assessment of happy days to come.
Kenneth Cole could really use my social media guru skills!
Today on PRBC, we launch a new series called “Ask the Overpriced Social Media Guru, “where self-professed social media experts will weigh in periodically with advice about hot-button PR, marketing and social media issues. We hope to charge $500 per hour for your reading time with this new service …”
Dear Overpriced Social Media Guru:
What does last week’s disastrous tweet from Kenneth Cole portend for the future of social media use by companies and executives? Will they ever learn the mistakes of their colleagues?
With Rupert Murdoch’s much ballyhooed iPad-only daily newspaper, The Daily, now up and running, it’s time to consider its potential impact on the PR industry. Below is a series of thoughts and insights from various PRBC bloggers that we curated via e-mail conversations Wednesday.
Keith Trivitt: The Daily is like any other new publication that comes out: It’s incredibly exciting to see the new product, particularly the flow of news, who’s writing what, the columnists, etc. I’m a news junkie, so I love finding new publications.
As for the PR value of The Daily … eh, only time will tell. That’s waffling, I know, but we have to keep in mind that right now, it’s only available on the iPad (though reports have it soon branching out to other tablets and e-readers eventually), it’s not searchable on Google and the iPad still hasn’t reached a critical mass. Continue reading →
I recently listened to a fascinating, but somewhat counterintuitive, interview on the powers of persuasion via the Harvard Business Review podcast. In it, Stanford marketing researcher Zakary Tormala details findings of his recent study on influence and persuasion from experts and non-experts. What was of particular note was this eye- (and ear-) catching finding: experts who offer a degree of well-timed uncertainty when trying to persuade or influence others are often more successful in their impact than those who bloviate or come across as all-knowing.
Interesting . . .
As Tormala explains it, when someone who is considered an expert, whether that be a newspaper movie critic, a restaurant reviewer or even a CEO, displays a degree of uncertainty or humility in their speech or writings, people often listen to them more. It’s part of the surprise factor, Tormala notes, and it works, despite being counterintuitive to almost everything we think about persuasion. Continue reading →
Talk waxes and wanes throughout the year in the PR industry about what makes a good public relations professional, who can rightly lay claim to being a part of the profession (Are digital PR gadflys who seem to do more for to boost their own personal brands than those of their clients really PR pros?) and what’s next for the profession.
One area that has taken up a significant portion of that discussion in recent years has been journalists coming over “to the dark side” (as they would put it) and working in PR. While Bad Pitch Blog and its ilk tend to take a dim view of reporters seeking to make an honest living by doing honest work in PR, the general consensus in the business seems to be that so long as they understand the basics and respect our work, journalists are welcome to our ranks.
But can this trend go too far? And if so, what might that look like? Continue reading →
The headline in The Wall Street Journal said it all: “Facebook Flip Riles Goldman Clients” A more apt headline, though, would have been: “Facebook Flop Exposes Goldman Disclosure Issues.”
Harsh? A bit, perhaps. But in reality, it’s likely closer to truth than fiction. For if anything over the past two weeks has shown us, let alone the past two years, it is that some large corporations continue to struggle with the modern standards of corporate disclosure and transparency, even with their own clients.
To be fair, Goldman has made a number of well-publicized attempts in recent months to thoroughly review its client services and its level of transparency with the public and government regulators. Just last week, the company unveiled a 63-page report that examined its business practices. Included in this report was a 39-point plan of action for ensuring ethical standards and best practices are utilized throughout its business. Continue reading →
