Mike Schaffer
4.5 Tips for Bulletproof PR
Wouldn’t it be fantastic if PR pros got the communications equivalent of a bulletproof vest upon college graduation? Come on, we’ve all needed a little bit if kevlar from time to time! Since such a product doesn’t exist (although it should), here are 4 Tips to Bulletproof PR!
Tip #0.5: Have this song playing in the background while you read this. It helps.
Tip #1: Plan Start to Finish For a plan to be useful, it needs to go as far ahead as possible. Of course, it’s subject to change for any of a million different reasons, but it goes back to the old writing adage that it’s easier to edit than to create. The act of creating a long-term plan forces you to think about causes and effects of your campaign. Before you send out one release, make sure your entire team (and of course, any client contacts), know the next steps. From a client relations standpoint, having a plan reinforces your image as an expert.
Tip #2: Anticipate the Bad
Poop Happens. Know it, accept it, plan for it and be ready to deal with it at all times. Look at it with this analogy. If you take your dog for a walk and bring a plastic bag with you, when your precious pup does his…uhhh…business…you don’t end up with poop-covered hands and a smell that won’t go away. The more you think about, discuss and prepare for the inevitable moment when the stuff hits the fan, the more bulletproof you’ll be.
Tip #3: Be Honest and Transparent What’s one sure way to NOT be bulletproof? Get caught in lies and
deceptions. Just look at the recent BP oil spill as a “How Not To” guide. Seemingly every day, there as been a report of the public being misled on the entire incident, from the initial explosion to the clean-up efforts. Sometimes the truth can hurt. A lot. Like to no end. However, if you tell the truth from the start, it’s ALWAYS better than being caught in a lie down the road. Protect yourself and your client by just not lying.
Tip #4: Know When To Stop Talking Perhaps the biggest lesson a PR pro can learn is when shut the hell up. We are a gabby sort, us PR folks. We like to talk, share, learn, etc., etc., etc. But knowing when to stop talking and sharing is critical. Every PR pro I know has inadvertently said something they shouldn’t have to a reporter. It’s OK to not pick up the phone or wait a little while before returning an email. I know it sounds like a direct contradiction to Tip #3 (be honest and transparent), but saying NOTHING is much different than misleading.
What other tips for Bulletproof PR do you have?
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- 3 September 2010 : Industry Debate: The Value of Community Managers
- 2 September 2010 : Dreaded Auto-DM #Fails
- 2 September 2010 : Walk the Line
- 1 September 2010 : Anecdotal Evidence Suggests PR On the Right Path
- 31 August 2010 : The Reality of Being a Publicist
PRBC Sports PR Hall of Fame: One-Liners
Welcome, welcome, welcome! You’ve made it just in time to the
GRAND OPENING of the PRBC’s Sports PR Hall of Fame! Grab a Danish and some orange juice, we’re about to get underway!
At the PRBC Sports PR Hall of Fame, we honor people from the sports world that have effectively mastered the art of public relations, for better or for worse. This Hall encompasses athletes, managers, owners and even fans. Nobody is off-limits, as long as they are linked to sports.
When deciding who should be included in the inaugural class, many factors were considered. We won’t go into detail about them here because…well…we won’t.
At it’s core, PR is about image. And your image is defined, in large part, by your words. So, we are proud to induct the following athletes into our “One-Liner” wing! Read the rest of this entry »
Dear Tiger, Jesse & Larry
From: Men around the world
Re: Thanks. (Say it sarcastically, because that’s how we mean it.)
Gents,
Let’s call a spade a spade: because of you, the past few months haven’t exactly been stellar for the collective image of men. Read the rest of this entry »
Examining Tiger’s Masters Return
Unless you’ve been living in a cave, chances are that you’ve heard the sports news that has also made its way into the gossip rags and morning talk shows – Tiger Woods is returning to the PGA tour at the Masters.
While the return of the world’s top golfer will help the Tour’s ratings, it also marks an interesting event for the media. In his public apology spoken press release, Woods did not field any questions and has not answered any questions about his marital infidelity. So while we’d like to say that the media will stick to the tournament at hand, drama sells and the opportunities for juicy questions and an irate golfer are some must-see TV in the making.
But hey, you don’t come to this blog to read about sports or infidelity so let’s get to the root of Tiger’s return to the PGA at Augusta National as a PR move – one that is safe, nostalgic and was strategically planned. Much like a CEO, Woods is advised by some top notch PR folks who carefully chose when he would return to golf. Given the course’s history, importance and pageantry, the Masters is an intriguing choice for Tiger. Our two in-house Sports PR experts don’t agree with each other on this topic:
Dumb Move, Mr. Woods
The introduction for this post can be found here
As my esteemed colleague outlined above, some people believe that Tiger Woods returning to competitive golf at the Masters is a good PR move. I whole heartedly disagree.
Let me count the ways:
Walk Before You Crawl – Would you want your first game of the season to be Game 7 of the World Series or even the Super Bowl? From a sheer golf mechanics perspective, Tiger will not be at the top of his game. He will not have played a round of competitive golf in nearly six months when he tees off at Augusta. Why not work your way into peak condition before the biggest tournament of the year? Read the rest of this entry »
Branded Content – The Love Child of PR, Advertising and Direct Marketing
Imagine you are an editor of a newspaper. You’ve got limited resources. Not enough staff, out-of-date computers, maybe even labor problems, too. You check your e-mail one deadline morning and see a ready-made article about Product SuperAwesome prewritten from your favorite PR pro (wink wink)! With your publisher breathing down your neck, 30 minutes until the final edition goes to print and a gaping space in your publication, you slap the article about Product SuperAwesome’s industry into your paper and everyone is happy. Read the rest of this entry »
The Intrigue of Sports Villainy
We love our sports heroes. Oh, do we LOVE our sports heroes! Babe Ruth, Joe Montana, Magic Johnson, Roger Federer, Mia Hamm, Cal Ripken, LeBron James, Peyton Manning – the “good guys” of sports are beloved by fans and marketers alike.
These stars win championships (or compete for them every year), donate money, work in the community, sponsor brands – they do everything heroes should do.
Heck, Drew Brees has helped rebuild New Orleans after Hurricane Katrina with time, effort and money – and just last night brought the Super Bowl trophy to his adopted hometown. It didn’t complete the economic and social recovery, but it gave the city something wonderful to rally around.
But you know what? Read the rest of this entry »


