Keith Trivitt
Drop the Salesman Mentality
That whole, “Hey journalist, buy into this idea NOW! You gotta jump on this now, because I’m going to go after the next living soul I can find who will listen to my spin!” Or my personal favorite: “You owe me big for this hit.”
Exploring the Value of PR for Startups
A series of opinion pieces last week by Dallas Mavericks owner and billionaire business mogul Mark Cuban asserting that startups “should never hire a PR firm” got the PR world buzzing with outrage. But does he have a point or is it too general a brushstroke to paint that PR can “never” benefit a startup? Let’s look at the tape.
But, before doing so, it’s instructive to take a deeper look at what, exactly, Mr. Cuban said. In an op-ed for Entrepreneur.com, excerpted from his latest book, “How to Win at the Sport of Business: If I Can Do It, You Can Do It,” he lays out his “12 rules for startups.” Rule No. 11 states:
Never hire a PR firm. Read the rest of this entry »
Time for Journalism’s ‘Name-and-Shame’ Game to End
I’ve never understood the point of the “name-and-shame” tactic employed by some journalists who feel aggrieved by what they perceive to be an undue amount of pitches from PR pros or just plain spam from PR agencies.Is it that they are trying to teach us a lesson? A Daddy (the media) knows best, and if we (the misbehaving children) know what is good for us, we’ll shape up quick before Dad comes home type of ethos?
Or is it fueled by a genuine desire to help the public relations industry better inform reporters of key trends and provide the sources they need to report on the world’s news?
My cynical side tells me it’s neither. Instead, it’s a good bit of self-righteous hand wringing aimed at embarrassing us into submission. Read the rest of this entry »
Quick Hits: Klout Gets ‘Validated’; O.co Meet Overstock.com
A few thoughts on recent marketing and PR industry news: Read the rest of this entry »
The Next Great PR Firm
What will be the next great, innovative PR firm?
I wrote this question in a note in my iPhone late one night last week. For those who don’t know me, I’m a bit of a nerd, and yes, these are the things I think about. Primarily, I posed this question to myself as part of my job at PRSA, which includes advocating the business value of PR. But I also ask it because I’m genuinely interested in finding the answer.
Who among my generation of PR pros — those old enough to remember Bacon’s before it became Cision but young enough that our entire careers have evolved online — will create the next great PR firm? The next Edelman or Burson-Marsteller or SHIFT Communications. The type of PR firm that comes to define a generation within the industry and advances the business of PR well beyond the status quo. Read the rest of this entry »
Real vs. Fake Social Media Crises
Last week, I had the honor of representing PRSA at an American Conference Institute panel on managing social media crises in the digital age. Joining me on the panel were three whip smart PR execs in Sandy D’Elosua (Front Burner Brands), John Moran (Schwartz MSL) and Jenny Dervin (JetBlue Airways Corporation).
Our full presentation is embedded below, but let me just say that my commentary paled in comparison to what my fellow panelists offered. Especially Ms. Dervin, vice president of corporate communications at what may be the epicenter for crisis communications management in the digital age: JetBlue. Read the rest of this entry »
Are Marketers Losing Interest in Twitter?
Remember when every blog post and article in AdAge and Mashable was about how great Twitter was for marketers? That seems so 2009, doesn’t it? When was the last time you read a big story on how Twitter is grabbing marketers’ attentions and clients’ interests?
It’s just not happening much anymore. And, as we all know, if something is hot in marketing, we’ll talk it up endlessly, analyze its benefits and potential downfalls and examine every little nook and cranny of what makes something the current/next big thing.
And yet none of that is happening around Twitter. At least not on the scale it was six months ago, and certainly not on the scale of Facebook. Read the rest of this entry »
Debunking the ‘PR Has Too Much Influence’ Myth
When the Columbia Journalism Review and ProPublica examined the growing value of public relations and its relationship with journalism, the scope of the piece, and the reaction it received from the journalism community were fairly predictable. A rousing chorus of “PR has too much influence” over [fill in the blank] seemed to fill the comments of both CJR.org and ProPublica’s website.
This notion was further advanced in July when New York Times Public Editor Arthur Brisbane explored the role of public relations professionals working with journalists in a blog post titled “PR Professionals: Bane or Boon?”
The underlying sentiment in both seems to be that as journalism continues to shed thousands of its craftsmen, while public relations grows rapidly — both in stature and the number of practitioners — there is an overt level of influence being exerted by the latter over the former. And the world is just bad because of that. Read the rest of this entry »
Five Ways PR Campaigns Are Like Getting Married
Recently, I got married to my beloved Laura. As newlyweds, life is great. But like any relationship, it’s a lot of work, a whole lot of give-and-take and, yes, it can be stressful at times.
Hmm … sounds a lot like managing a PR campaign. To continue PRBC’s theme of exploring five ways in which PR is like __________, I thought I’d address the five ways that PR campaigns are like getting married. Read the rest of this entry »
The Celebrity Plug Goes the Way of the Dodo
Could the celebrity plug — that beloved loathed centerpiece of many celebrity PR campaigns — be going the way of the Dodo? If the UK’s Guardian newspaper is any indication, it may be. And this could have profound effects on public relations.
To get the background on this movement, you have to go back to a somewhat obscure point in The Guardian’s updated editorial code. According to PRWeek, the revised code includes a new clause addressing the inclusion of promotional material in editorial. By its updated code, The Guardian — one of the world’s most influential newspapers — no longer allows its reporters to “promote products” in order to secure interviews with a PR pro’s client. Read the rest of this entry »

