The headline of Julia Hood’s Feb. 16 column in PRWeek, “Don’t get Pinterest yet? It’s OK,” caused me to twinge slightly as soon as I read it. Not because I’m some social media snob who thinks that every PR pro must be an expert on every social network and emerging technology. Rather because it strikes me as odd that an editor at a publication that is supposed to champion the value and work of the PR industry would seemingly be communicating to the business community that it’s perfectly fine for PR pros not to “get” a social platform that is very much starting to impact clients. Continue reading
We all know there are good PR Pros and there are the “other” PR imposters. These imposters go around selling our profession short of what it is and throwing mud on the industry name. It is hard to show that you are not one of “those” to a reporter, client or boss who has been burned.
“Professionals have credentials and others merely have titles such as Vice President,” says Jeffrey Geibel, APR, Principal of Geibel Marketing and Public Relations. “An APR is a transportable credential such as an MBA. It goes with you, unlike a title.”
The APR is a hit or miss topic for PR pros. Some are die hard that you have to have it and others are waiting for the raise and the promotion to come along with the hard work that it takes to be accredited. Continue reading
Determining the next move in your career path is a tough decision especially when changing from agency to in-house communications. While yes it is all PR and based on the same principles, strategies and tactics the daily work style, skill set and environment can be drastically different.
Often times the attraction to an agency is the multiple clients, the variety of industries, the camaraderie of other communications professionals and even the swank office. Agency PR pros are talking to media daily and don’t typically have politics to deal with since they don’t directly work for the companies they represent.
If you are considering leaving time sheets in the past, for stability, security and routine make sure the switch it is a fit for you and an answer to what you are trying to leave behind. The pros of working in-house does typically include better health benefits, more opportunity for advancement and fewer barriers to implement new PR programs. Continue reading
Monday, will.i.am of The Black Eyed Peas wrote a blog post for AdAge entitled “What Does ‘Communiting’ Mean???” In the post, he challenges marketers to make conversations, not ads. I couldn’t agree more.
As he notes, and all PR pros know, we have been and are in the midst of a major shift in the way businesses communicate with their target audiences, and vice versa.
He analogizes the similarities to the 1600s race to discover the new world, placing the major US-founded global technology companies in the roles of world-conquering European countries; “the ocean is the internet and computers and software are the ships…” Continue reading
Keith poses an interesting argument in his post Battle in Adland: Big Shops Encroach on Little’s Digital Turf, and while I tend to agree with the top level assertions, I think there are many more layers to this particular onion. A rising tide in our industry surely floats all boats, and the fact that more companies/organizations/individuals are becoming digitally savvy, and larger percentages of marketing and communications budgets are being allocated to digital, means more of us have and will continue to have jobs. That helps everyone – a larger pie from which to slice.
But I disagree with the position that larger agencies are “catching up.” With acquisition-based growth, perhaps it’s more accurate to say they’re buying up. Continue reading
Social media is a wonderful tool that brands and organizations can use to tap into a vast pool of individuals receptive to their messaging. Unfortunately, a misconception exists by too many that have yet to establish a presence that as soon as they jump in, they will see an immense return. Just like any carpenter can tell you, one tool cannot build a house; social media is simply one tool on the belt that builds a successful marketing strategy.
The fact is, there exists only a handful of brands that can expect to create a Twitter or Facebook account and see a mass exodus of people follow right away. For the other 99.999% of the companies not named Apple, the “if you build it, they will come” mentality is completely false. Unfortunately, many organizations interpret this to mean they don’t belong in the game of social networking and abandon all their efforts before they have a chance to ramp up. Continue reading
One of my favorite questions to ask almost anyone I meet is: “Where do you get your news?” As someone who is fascinated by all forms of media and communications, I love hearing about other people’s media habits, what strikes them as newsworthy and perhaps most interesting, where they are finding good info and insight these days.
Thus, The Atlantic’s fantastic “Media Diet” series is a godsend to those of us who are fascinated by media and can’t get enough of it.
But while “Media Diet” gives you the dish on what famous writers, playwrights, pundits and others read each day, I’m much more interested in what industry colleagues are reading. Part of my job at PRSA is to be keenly aware of industry and business news. Continue reading
The social aspect of communications is one of the many reasons I was attracted to working in public relations. It’s also one of the many reasons why I love Twitter. I’ve attended many tweets up and happy hours simply to meet some of my favorite people. Heck, I even drove with Kate and TJ to visit some fabulous friends in Boston who at the time I only knew via Twitter.
It wasn’t until recently that I noticed an excessive amount of “word vomit,” the act of putting one’s foot in thy mouth, at these tweet ups and happy hours that made me second guess the information I divulge when first meeting someone. We may talk to each other every day but do we really trust each other? How much word vomit is just too much before others start judging? When networking or socializing with new friends here are some topics you may want to exclude: Continue reading
As communications professionals, we all have our “holy grail” of coverage. Maybe it’s the Wall St. Journal or the New York Times. It could be Vanity Fair or Pop Sugar. Maybe it’s Spin or Maxim. But does the pursuit of a clip to put in a frame come at the expense of pursuing solid coverage in smaller trade or audience-specific outlets?
The importance of trade press and niche outlets is hard to argue against. For every TechCrunch, there is a Commercial Construction & Renovation Magazine. Keeping this in mind, I was intrigued when I saw a tweet from somebody that I respect that he was compiling a media list for an upcoming announcement.
So, I called up Allen Stern, who is the founder of Cloud Contacts, which scans, transcribes and connects your business cards on social networks, email services and CRM systems about how he approaches PR. What makes Allen’s perspective valuable is he is also the founder and editor of Center Networks, a news blog that focuses on start ups and Web apps.
As the role of communications and public relations professionals continues to evolve, PRBC bloggers Keith Trivitt and Danny Brown examine an offshoot of the profession, the community manager. Used by many websites, message boards and blogs to manage online engagement, relations and communications with key audiences, the role of a community manager is one cloaked with some confusion, particularly on the executive level.
We welcome your thoughts on the evolving role of community managers in the comments below.
Should community managers be forward-facing managers of a company’s online customer service, or should their roles evolve into more of a strategic position? In other words, are community managers anything more than glorified customer service reps? Continue reading