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One of my favorite office tricks is organizing my e-mail so that my inbox is empty. Productivity nerds sometimes call this tactic Inbox Zero, and it’s a rule by which I live my business life. I know that PR pros can be inundated with e-mail, perhaps more than most, and I truly believe everyone can tame their inbox.

How do you even begin? Let’s go on a magical productive journey. Read the rest of this entry »

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You got in the door! You landed that dream internship that will be a glowing addition to your resume. So now that you’re hired, don’t forget to try not to get fired.

Here are ten tips to keeping your internship…even excelling at it. This should be common sense, but I’m sad to report some people just don’t get it. Read the rest of this entry »

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As many of you know members of the PRBC group presented today at Ragan’s Social Media panel.  Below we share some of our thoughts on SM.  The names in parenthesis indicate who brought up the point.  Hyperlinked to their twitter account on the first use.

Diving Into Social Media

Before any company, agency, or professional decides to become involved in social media, there will no doubt be some basic questions that they want answered, or some background information that they would appreciate hearing.  The first group of points provide some helpful hints for diving into social media, whether you’re interested in using it for clients or becoming the resident thought-leader for your company. Read the rest of this entry »

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Dear Kate,

I’ve noticed recently that I’ve had a drastic drop in my Twitter follower count (I already checked and there was no Twitter spam cleaning). I just don’t understand why people aren’t loving me and everything I have to say. I tweet about the things I do, what I eat, what kind of decorative head ornament my Chihuahua is wearing each day. I talk about how awesome I am, tweet my new blog posts (every day) and generally radiate hotness. So, Kate, why have I lost so many followers? Read the rest of this entry »

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Whether you’ve been an independent PR consultant for 15 years (like Kellye) or are just starting out on your own (like Heather), being a solo PR pro can be an incredibly rewarding (and lucrative) career path.

It’s exciting to be free to choose your own course. But there can be some intimidating moments when you realize success or failure depends entirely on you. If you’re looking at PR consulting and facing some difficult decisions, here are 5 tips to help: Read the rest of this entry »

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We have all been in that situation, that awkward feeling in our stomach we get after we hit the send button and realize we made a major error.  Sorry, but “Recall That Message’’ doesn’t always work, especially if you are like me and usually open e-mails instantly – or you accidentally send an e-mail to the wrong coworker.

In addition to e-mail mistakes, some e-mails probably shouldn’t be sent at all. Have you ever looked at your inbox at the end the of the week and saw all the e-mails that probably didn’t need to get sent? Not that this is a huge issue, sometimes excess messages just make it impossible to find the “message through the noise.”

So this is where CT Michaels comes in.  Here are five general questions that you should probably ask yourself BEFORE you hit the send button: Read the rest of this entry »

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For the most part, everybody starts their illustrious PR career at the bottom. Whether it’s mailings, coffee runs, or dreaded clip reports, it’s more than likely that at one time or another you’ll have to participate in the art of assisting and/or interning.

Believe it or not, being a great assistant is an art form. Some assistants are masterpieces, while others are head-scratching experiments gone awry.

Look, we all know starting from the ground up can be both frustrating and challenging. You are working hard for hardly any money.  However, if you want to climb up the corporate ladder, you have to put in the time and effort to be successful. Read the rest of this entry »

ShareDear Flack, I am just starting out in PR and need a few tips for phone pitching. Can you help out? From, Phone Home Dear Phone Home, There are a lot of differing opinions on telephone pitching these days. Some PR pros are for it, and some treat the device like a disgusting carton of sour milk. Whatever side of fence you’re on, chances are you will need to pick up that phone and pitch every now and again. With that being said, here are a few pointers to get you started: ·         Relax, get to it.  As a rookie phone pitcher, it’s perfectly acceptable to feel a bit nervous on your first calls out. In addition to the phone call itself, you might also hesitate because you think a co-worker or boss is listening in on your conversations. This is nothing to be ashamed about—most of us have been in your shoes at one time or another.  Try asking your boss if there’s an empty office that you might be able to use. If that doesn’t work, just try to focus on the task at hand and tune out your surroundings. Also remember that if your boss is eavesdropping, that he/she may just be trying to help you out. ·         Think before you pitch.  It is imperative that you know your pitch inside and out. You do not want to get caught on the phone with a media outlet without your facts straight. If you lack the confidence in your spiel, the journalist or producer will sense it right away. I suggest writing out key points and facts ahead of time and keeping them by your side. Just beware of sounding like you are reading from a script—keep a natural and conversational tone. ·         Pitch to the right person. You are now relaxed, confident in your pitch—but do you know who you are calling? Make sure you are contacting the right person that would cover your story. If you are publicizing a new digital camera, don’t call food editor. Cover your bases and search for the latest stories the reporter has written. This will at least ensure that your pitch has a chance of scoring some interest.  Additionally, sometimes there are multiple people covering a beat or no one specifically at an outlet.  It’s simple enough to ask – “I’m not one hundred percent that this should be on your desk so I’m hoping you can point me in the right direction.”  Works great – seeking advice makes people feel knowledgeable and most people want to be helpful, acknowledging that you may be wrong makes them realize you’re human, and it’s often more time effective to pick the close person (not banking–>food but at least in the right ballpark) and ask than to spend hours researching only to discover the right person is on maternity leave and the beat is being handled by a general assignment writer for the next few months anyway. ·         Ask permission.  It’s no secret that time is precious commodity in the newsroom. If you get someone on the phone, introduce yourself, and then ask if it’s a good time to talk. This person could be on deadline or in a meeting. ·         Ready, set, pitch. So you have their attention, maybe for a minute. You need to make your case fast. Be succinct, clear, and conversational if time permits. Anticipate questions the press might ask you in advance, and have your answers ready to go. If you get a question that you absolutely do not know, be honest and say that you’ll get back to him/her. ·         Phone pitching is like dating. Sometimes they say yes and want to keep seeing you; other times they don’t want anything you got. Don’t get upset if the journalist is rude or uninterested in your pitch. It happens to the best of us. Brush it off, pick up the phone and keep plugging away. It’s the unfortunate truth that rejection is part of the public relations field, so don’t get discouraged. If you are getting nowhere with your pitch, take a step back, and see if anything needs tweaking. However if you did score a “date” and the reporter is interested in your pitch, follow up. Don’t wait five days to circle back around with him/her. Get the individual the information, interviews, hi-res images—all the materials requested—in a timely and reliable fashion. ____________________________________ Do you have a question for Dear Flack? If there’s something you’ve always wondered about, or wanted to ask about public relations and social media world, e-mail dearflack@gmail.com . We take privacy very seriously and all names, companies and locations will remain confidential. Dear Flack is written by Marie V-B, a seasoned public relations professional. Advice is based on both personal experience and input from members of PR Breakfast Club and outside expert sources.

[Editor's Note: Got a PR question you've been dying to ask, but don't have the right person in your rolodex?  Keep reading...]

Dear Flack,

I am just starting out in PR and need a few tips for phone pitching. Can you help out?

From,

Phone Home

Read the rest of this entry »