Lately I’ve been thinking a great deal about social media impressions. More specifically, I’ve been wondering why they don’t really exist.
There are blog posts and seminars cropping up every week that want to teach you about this thing called social media measurement. And while the lessons are not always identical, I find that the overarching message is the same: there is no silver bullet. There are general guidelines, examples and maybe even best practices. But there’s not one easy solution.
Social media is still an untamed beast, and we have a lot to learn before we can truly make a connection between a specific blog post or tweet of Facebook message and some kind of consumer behavior. This is pretty much considered the holy grail of social media.
If I decided to try a new brand of sweet tea, I’m sure the company would love to be able to tie it back to one of their Facebook status updates. Unfortunately, without asking me at the grocery store which post drove me to buy, there is no real way to be sure. Continue reading →
A roundtable discussion of agency executives from the Worldcom Americas Region Health Care Practice Group indicated that interest, expectations and budgets for leveraging social media are increasing considerably across all sectors of health care clients, and budget increases are being instituted for 2011 programs. Agency experiences – coast to coast – were almost universally the same.
Worldcom is the world’s largest partnership of independent public relations firms with 112 offices located on five continents. The Worldcom PR Group’s Health Care Practice Group has 50 members worldwide, all of which have a specialty in the market segment. A dozen of the 20 Americas Region firms participated in the roundtable. Continue reading →
It’s a given that involvement in social media demands us to be omnipresent. We need to be available and accessible to our friends and fans in all places at all times in order to respond to those who enter our world and want to get to know us. Developers have become keen on this by introducing scheduling and management tools like HootSuite and Tweetdeck, as well as some other “stand-in” devices. The constant emergence of new tools and updates makes it impossible to keep up, though. Along a learning curve paved with good intentions, we are likely going to commit some unintentional blunders, or social media faux pas. Continue reading →
In celebration of more than a year of using social media to leverage our networks and connect those in the PR industry who are seeking new jobs with those seeking new talent, the #HAPPO (Help a PR Pro Out) initiative is moving offline for a special opportunity to build relationships in person. As my #HAPPO co founder Arik Hanson recently wrote, “We’re taking HAPPO to the next level by organizing our first U.S.-wide live and in-person HAPPO Hour chat.”
Whether you are a job seeker, looking to hire, or simply hoping to meet some of your “Twitter friends” in person, I hope that you’ll join us For those in the New York metro area, I’ve been working with the other NY area #HAPPO champions (Tiffany Winbush, Deirdre Breakenridge & PRBC’s very own PRCog) and a team of volunteers to organize a casual event at Connolly’s pub. It will take place from 6-8pm on February 24th.
Here are a few quick tips to help you make the most of the opportunity to integrate social and face-to-face networking: Continue reading →
In this third, and final part, of the series, Justin Goldsborough examines whether companies needs crisis plans or social media crisis plans? Part 1 of the series can be found here, and Part 2 is here. Continue reading →
In this part 2 of a series, Justin Goldsborough examines whether a company needs a crisis plan or a social media crisis plan? Part 1 of the series can be found here. Continue reading →
From time to time, in the British Guardianmedia section there is a tongue-in-cheek ‘Quick Draw McGraw’ award for the PR pro who mails out a press release the fastest after a big on-diary news event ended. Reading one particular sarcastic award recently it was a good reminder to PR of how bad a so-called ‘Quick Draw’ press release can look.
I get that on-diary news is a nice and easy way to bag a few points for the client. A Presidential address, the latest figures from the Fed, annual surveys – everyone knows they are coming, they are usually packed with news and why not get your client’s point of view over to the right target audience? Continue reading →
As we approach the end of the year we thought it might be interesting to look back at some of our top posts from 2010 (based on traffic). Below are our Top 5 2010 posts (in alpha order) tagged with Social Media or SM. Enjoy! Continue reading →
Earlier this month, Facebook dropped a bomb on the geolocation space by introducing deals via their Places mobile application. This move was a power play for the largest social network and a potential boon for advertisers looking to tap into the 100 million users of the Facebook mobile application.
In the initial roll-out, there were a number of merchants that partnered with Facebook to roll out the new deals feature, including Gap. Now along with the partnership, these companies gained the cache of being innovative in the social space. Continue reading →
There is no one way to measure the return on investment of social media. None. Each campaign is kinda like a thumbprint…or a snowflake…totally different from start to finish.
