It’s an issue many have talked about, even on this blog. Do you claim to be a social media “expert” (insert word of your choice here, i.e, guru, maven)? If so, it’s now time to prove it.
Tag Archives: PR
Christina’s Coffee Talk: Stephanie Smirnov
This week I had the pleasure of getting to know more about our favorite PR Mama: Stephanie Smirnov, president of DeVries Public Relations. Stephanie relies so heavily on three gargantuan mugs of Starbucks coffee a day that her family is trained to not talk to her until she’s had the first sip. Sounds familiar. She’s a pro at wakeboarding, Wii Resort Wakeboarding that is, and relaxes in her Catskills home with her husband and son “swimming, skiing, grilling and chilling.” Stephanie listens to the best old-school funk, disco, and R&B and reads her favorite mommy blogs (The Bloggess, The Pioneer Woman, and Rock and Roll Mama to name a few) and design/trend blogs—a new favorite Design*Sponge. Okay, enough of the fun stuff. When Stephanie said she would participate for Coffee Talk, I couldn’t wait to find out how she is so successful in her career and also a great mom with a very solid family. How does one find the time for it all? And so I give you, Stephanie Smirnov . . . super mom and PR pro:
PR Time Warp: The Palace
How did social networking get to be known as “Web 2.0”? Somehow it makes the first generation of the Internet seem so unconnected and solitary. Coming from that generation, I can tell you that the Internet was not so solitary but we didn’t necessarily use the Web for our interactions with each other. America Online was its own stand alone service but was so successful because it was all about the chat rooms and interaction, there was IRC (Internet Relay Chat) and there was even a virtual world: The Palace.
The Industry That Cried Wolf—Is the ‘evolve or die’ rule universal?
The press release is dead. The media is dying. It’s beginning to feel like we work for the industry that cried wolf.
While I am by no means saying PR pros shouldn’t be concerned about and keenly aware of the intricacies of the media’s evolution, it’s time we stopped panicking and took a look at the facts. Or more importantly, a look at the newspaper industry’s proposed solution—a new and improved online product. Can it work? Is it a universal solution?
Be Your Own Flack (“B.Y.O.F.”): So what is PR, anyway?
Before I started my business, I thought PR was about getting press. Period. A bunch of my friends are entrepreneurs, and they hire PR agencies to convince journalists and bloggers to write about them, TV shows to feature them, and twitterers to tweet about them. Some of these friends have entirely separate crews to handle their publicity (but isn’t that part of the whole PR thing?). So I sat down and asked some of my most successful small-biz owner friends what they pay for these services. And I about died. Since I’m running a start-up, my PR budget is exactly zero. As I mentioned in my first post, it was about then I decided I’d do this PR thing myself.
Mobile Technology: The Next PR/MarComm Frontier?
In the grand scheme of things, our constant, seemingly never-ending discussions and Twittering and blogging about the evolution of PR/marketing/advertising and how cool social media is will eventually die down, and we will get back to our normal—albeit now drastically altered (hopefully for the better)—professional and personal lives.
So rather than talk about what is currently going on in the social media landscape (look, a new Twitter app came out . . . and another!), I’d like to actually think about what we *might* be talking about a year, two years, or five years from now. Specifically, mobile technology and just how big of an impact it’s going to have on our lives, particularly in the PR world.
Look around you; the damn things are everywhere. You can even take a cell phone into a delivery room now and tweet while giving birth! Crazy, I know. But that’s just it: The effect mobile technology is going to have on communicators in terms of how we get messages across to key influencers, and how we engage the public, will be enormous. Far bigger than what is currently going on in the social media landscape. We’re talking about a technology that is now in the hands of more than 82 percent (250 million) of Americans and approximately 50 percent of the world!
But it gets even better: A recent MediaWeek study showed that 1 in every 7 minutes of media consumption is now done through mobile technology. Think about that for a minute: That great op-ed you wrote for your client that’s read on an iPhone now by the most tech-savvy around us? Give it five years. Everyone in your community is going to be instantly reading it on their smartphones, tweeting it back out to their followers (if Twitter still exits in five years . . . .), and sending it all over their social media network(s) to audiences you could have never even dreamed of.
Or even cooler, the fact that very soon (as in, it’s in its infancy now in the U.S.), marketers will have the ability to embed special 2-D barcodes into posters, shirts, billboards, practically anything, and someone with a mobile phone can take a picture of it and get all kinds of cool promos, buy movie tickets, or even get train times sent directly to their phone. Don’t believe me? Check out this piece from The Economist for a view into the not-too-distant future.
So what does that mean for you, the PR guy, the marketer, or ad man who is desperately trying to keep up with the current changes? Well, I hate to tell you, but it’s only going to build from here. And that’s actually a good thing. Because while the last five years in our business has seen a rapid growth and movement toward expanding from traditional services and offerings, opportunities are going to continue to arise that will keep us busy—and hopefully—excited for many years to come.
I envision a future in the PR world where certainly ideas like the social media news release, Wikis, and other mobile-friendly formats will become even more prevalent, as brands quickly realize that there are far more efficient and cheaper ways to reach their targeted consumers than the traditional giant, static billboard on the side of the road.
Where do you think the PR, marketing, and advertising industries are moving? Are the technologies and ideas I noted above going to be part of this movement, or are these just flash-in-the-pan ideas? Let me know!
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Am I too emotional for PR
Ugh, remind me again why I check my blackberry at 10:00 o’clock at night? I know that I am running the risk of encountering a work e-mail, which likely will result in another restless night and a step closer to my bottle of sleeping pills.
But, I did it; I read the e-mail, a very nasty e-mail at that. A segment I pitched for a client went terribly wrong because, as you know, the media has creative license to produce whatever type of story it wants. Sometimes this works in our favor, sometimes it doesn’t.
The client was very unhappy, and boy, did I hear about it! I cried. That’s right, I cried a lot. I know as a publicist, you aren’t supposed to take things personally, but I do.
In fact, I guess you could say I’m an overly sensitive person.
Whether it’s screaming reporters, rude clients, shouting bosses or the general frustration of pitching, as a publicist you are expected to put on your brave face and just grin and bare it.
But at the end of the day, when I’m at home, behind closed doors, that tough façade breaks down. I am left confused, upset and wondering to myself: is a job in public relations right for me?
Granted, on the scale between one and ten (ten being a total emotional wuss), I place myself at a nine. I envy those publicists that aren’t bothered by the stress, the yelling, the segments gone awry.
Here today, I admit that I am affected by those things, and I think that there are others out there like me.
Crying isn’t a popular topic amongst the PR discussion circles. Why? Perhaps it’s because we are embarrassed, or it is the fact that we don’t want our employer (or future employer) to think any less of us. Maybe we are just afraid that others will assume we can’t handle our jobs.
I know it’s easy to tell someone “Hey, just shrug it off,” but that is just another case of easier said than done. I always thought that my emotions would be the downfall of my career, and it has definitely not been an easy battle to fight.
However, I think the fact that I care so much, maybe too much, means that I am a good publicist. If my client isn’t happy, I want to find out why and work towards a resolution.
I want to do the best job I can possibly do. If I accidentally send an e-mail to the wrong person, I get mad at myself and then vow to never make that mistake again. What I’m trying to do is be a better publicist than I was the day before.
This wasn’t meant as a “woe is me” post. My intent was to spark the conversation, to say, “Hey, it’s okay to cry and not be ashamed.” While you may feel humiliated and others see crying as a weakness; just know that you aren’t alone.
No matter how many tissue boxes I go through, I march on. At the end of the day, when I’m sitting behind my closed doors, my eyes filled with tears, I can’t think of another job that is as challenging, as exciting and ultimately as enlightening as public relations.
So, I want to hear your story. Are you an emotional publicist? Do you think that it helps or hinder your ability to do your job?
You don’t know me!
No, seriously, you don’t. You might have a clue about the ballpark range of my age because of my photo here, you know where I work (because I’ve told you), and you know that I at least have a degree in Public Relations.
So why are you still reading this post? Who says I’m the authority here?
Allow me to explain the questions I pose . . . .
Ethics…you mean there are ethics?
ms. Campbell, who was kind enough to grace me with her xomapny at dinner last week along w/ ms. Vallejo and ms sena, recently brought us this blog post addressing ethics in our chosen profession — the great world of public relations in it’s various forms.
as in many other fields there are some bright lines that we dare nit cross. then there are those ethically grey areas. yes(!) — there can be ethically grey areas, not evwrythjng is black or white. these usually pop up when our own ethical rules for various areas of our life come into conflict and we must step up and make that decision of what/which is most important to us.
first let’s understand that ethics is diferejt than morality and differnt than legality. that could be (and is likely) the topic of thousands of blog posts (an dissertations). but for the purpose of separating the issues consider a physician in a state that does not permit assisted suicide. certainly the doxtor’s priority is healing the sick, but in circumstances where that is a lost cause where does the physician’s duty lie — to his science to continue treating the untreatable or to end the suffering of his patient in any way he can.
certainly our own issues are rarely this dire but on a near daily basis we can potentilly confronted with issues where our various duties lie in conflict.
I do work with accounkng firms. not infrequently they’re called upon to present expert pinion on relevant topics.
This one’s in response (expansion) to a post from the lovely Ms. Campbell (@prsoapbox), who was kind enough to grace me with her company at dinner last week along with Ms. Vallejo and Ms. Sena. She recently brought us this blog post addressing the ethics in our chosen profession—the great world of public relations in its various forms.
As in many other fields, there are some bright lines that we dare not cross. Then there are those ethically grey areas. Yes (!)—there can be ethically grey areas, not everything is easily placed on a black or white square. These usually pop up when our own ethical rules for various areas of our life (personal and professional) come into conflict and we must step up and make the decision of what/which is most important to us.
Street Dish: The Reality of Public Relations
Scene 1: Camera One pans to girls at door. A faint voice states “thirty seconds till we air.” Final checks in place, Louboutins(http://en.wikipedia.org/wiki/Christian_Louboutin) (check), black dress (check), clipboard (check), stern look (check.) Let’s roll, 5 . . . 4 . . . 3 . . . 2 . . . air.
Camera Two pans to X celebrity arriving in the black sedan and walks up to red carpet; she stops to pose for a few photos to hear cat-calling from paparazzi in the galley. Cut to second scene.
Scene 2: Louboutin-wearing girls hovering around a VIP table having a cocktail (yes, at their own event) and hanging out with their friends they snuck in. Drama begins to unfold. Cut, end scene.
Okay, how many of us have watched reality and primetime television shows where this act is played over and over again? (Pause for all PR people to verbally grunt at the computer.) Exactly.
Recent turmoil has been unleashed in response to Kim Kardashian’s announcement (http://www.people.com/people/article/0,,20300835,00.html) of a PR reality show appropriately reported on People.com. My immediate reaction was frustration and defense of the PR industry as a whole. Then I wrote this blog post. While my first draft is lying nicely in my trash can, I came to a realization that I can see the glass half full on this matter. Please hear me out.
As Lauren Fernandez eloquently pointed out in her blog post (http://laurenafernandez.com/2009/08/31/the-difference-between-pr-and-publicity/ ) Monday, Publicity is different from PR. I concur on this matter with a footnote that publicity is still a form of public relations and has proven successful for corporate clients as well as the entertainment industry.
As I was emotionally ranting of the frustrations that PR is not just red carpets, designer duds, and celebrities, I found myself being a hypocrite. Currently I finished a publicity/PR event that involved step and repeats while wearing a designer dress and shoes, clipboard in tow, and there was a celebrity involved. How is this any different? No, I am not having cocktails with J-Lo and having Versace designers knocking on my door with free gifts, but in some form I am producing the same type of a publicity event and exceeding the client’s expectations in the process. While my background primarily lies in events and launches, my day-to-day public relations duties consist of social media, writing, networking, and all the normal corporate communications.
Publicity events for corporate clients with celebrities, red carpets, and features in magazines are only the icing on the cake for this form of public relations. Sure, the drama surrounding the on-site events holds the sex appeal to draw millions of viewers, but as PR professionals we all know where the REAL drama lies: behind the scenes. I believe this is the sore spot with everyone in this industry. Where are the cameras when the nuts and bolts to the campaign or event are being born? Brainstorming sessions conducted a la Mad Men style (in no reference to Sunday’s episode), ideas being pitched to clients, hundreds of creative design ideas for invitations, step and repeats, Web sites, logos, press releases being written (and the twenty revisions), media lists compiled, talent negotiations, do I really need to keep going? I think we understand all the hard work that happens behind the scenes that makes PR and publicity campaigns work.
So, one may ask, “Why are these scenes edited?” My guess: viewers, money, advertisement dollars, and TV executives. Outside of the PR industry, we would lose the general public on the first draft of a press release. The producers, and general public, want the glitz and glamor. Is this necessarily the “right” thing to do? No, but PR isn’t the only industry in the same boat. What about “Making the Band”( http://en.wikipedia.org/wiki/Making_the_Band) and “Project Runway?” (http://en.wikipedia.org/wiki/Project_Runway) Is it really this easy to get a record label or a four-page feature in a major fashion magazine for up-and-coming artists? Are all the steps and dirty laundry revealed? No! Why? Million dollar word: viewers!
Bottom Line:
While some view publicity as Louboutin-wearing blondes with a clipboard obsession, publicity is a form of media relations that has proven successful for many clients. Our problem lies more in the lack of education to the public on the different sectors that lie within the PR industry. Trust me that a successful publicity event uses as much communication as a traditional press release launch, plus a few side orders of event logistics. Now, I can’t say the individuals participating in Kim’s reality show hold these same standards, but they shouldn’t be held as the poster children to the Publicity ring either.
Therefore, PR flacks, I challenge you to sit back, relax, and enjoy the drama that someone else will be experiencing and revel in the fact you are sitting on the couch when their talent says the wrong name of the product!
Scene 1: Camera One pans to girls at door. A faint voice states “thirty seconds till we air.” Final checks in place, Louboutins (check), black dress (check), clipboard (check), stern look (check.) Let’s roll, 5 . . . 4 . . . 3 . . . 2 . . . air.
Camera Two pans to X celebrity arriving in the black sedan and walks up to red carpet; she stops to pose for a few photos to hear cat-calling from paparazzi in the galley. Cut to second scene.
Scene 2: Louboutin-wearing girls hovering around a VIP table having a cocktail (yes, at their own event) and hanging out with their friends they snuck in. Drama begins to unfold. Cut, end scene.
Okay, how many of us have watched reality and primetime television shows where this act is played over and over again? (Pause for all PR people to verbally grunt at the computer.) Exactly.